Because we take Venmo and Zelle, and both are manual. Placing an order records it; it doesn't pay for it. Once you send the transfer and we confirm it landed, your order moves to Processing and ships. Nothing has gone wrong.
No. Venmo and Zelle only. No cards, no PayPal, no cryptocurrency.
The exact Venmo handle and Zelle contact are on your order confirmation screen and in your first email. We don't publish them on open pages.
Email us at support@aestheticamino.com with your order number and the name the payment came from, and we'll match it manually. It just takes a little longer.
24 hours. After that the order cancels automatically and the stock is released. Nothing is charged and nothing is owed — you can simply place a new order.
No. Orders ship after the full total is received.
Continental U.S. only — the 48 contiguous states and D.C. No Alaska, Hawaii, territories, P.O. boxes, APO/FPO addresses, freight forwarders, or international.
Payments confirmed before noon Eastern on a business day generally ship the same day. Ground transit is typically one to four business days.
Yes. All shipments require an adult signature — someone 21 or older has to sign. If you won't be there, use the carrier's hold-at-location option.
The outer box is plain and unbranded.
Lyophilized material is stable at ambient temperature for ground transit, so no cold chain is needed. We ship in insulated mailers to limit thermal swing.
Yes, every lot. If you want the certificate for a lot you already received, email us the lot number.
An independent laboratory operating under ISO/IEC 17025 accreditation. Not us, and not the manufacturer.
It's the purity specification, measured by reverse-phase HPLC and reported as percent by area. Your certificate shows the measured figure for your specific lot, which is usually above the specification.
Sealed, dry, dark, and frozen unless the vial label says otherwise. Avoid repeated warming and re-cooling — thermal cycling is harder on the material than a single ambient transit.
Lyophilized and properly stored, these are stable for an extended period. Specific guidance is on the vial label and the certificate.
In-vitro laboratory research. Nothing else.
No. We don't provide dosing guidance, administration protocols, or reconstitution ratios for use in a living subject, and we won't answer questions of that kind. If you need pharmacological background for your research, the primary literature is the right source.
Our products have not been evaluated by the FDA for safety or efficacy in humans or animals, and they are not intended for use in either. Treat every compound as a substance of unknown hazard and handle it accordingly.
You need to be 21 or older, buying for legitimate laboratory research, and qualified by training or experience to handle research chemicals safely. See For Research Use Only for the full set of affirmations you make when you order.
Photograph the outer box, the packaging, and the vials before unpacking further, and email the photos to support@aestheticamino.com within 24 hours. We replace damaged items.
Carrier tracking stalls sometimes and catches up. If it's been three business days with no movement, email us and we'll open a trace.
Email us with your order number and what went wrong. We resolve nearly everything within 48 hours. The full terms are on the Refund Policy page.
Any time before we pack it. If you simply don't send payment, the order cancels itself after 24 hours.
support@aestheticamino.com — we answer every message within one business day.
For research use only. Not for human or veterinary use. Not a drug, food, cosmetic, or dietary supplement.
Aesthetic
Aminos
Research use only · not for human consumption